Terms and Conditions

1. The Service

CoinWebHosting provides shared cPanel web hosting intended for legitimate small-business websites and email. Depending on your plan, the Service may include disk storage, bandwidth, email accounts, MySQL databases, FTP/SFTP access, AutoSSL or similar TLS certificates, optional starter templates, DNS hosting when nameservers point to us, a customer portal, and integration with affiliated products such as SpotPro on eligible plans.

Plan limits (disk, inodes, mailboxes, addon domains, hourly email send limits, CPU/memory constraints, and similar caps) are described on our website, in checkout, and in your account. We may change plan features or limits for new signups; existing accounts are generally grandfathered for the current billing period unless we provide notice of a material change permitted by these Terms.

Unless we expressly agree in a separate written contract, we do not provide managed IT, custom development, domain registration brokerage, legal compliance consulting, guaranteed uptime SLAs, or dedicated server administration.

2. Eligibility, registration, and account security

• You must be at least 18 years old and have authority to bind yourself or the business entity on whose behalf you sign up.
• All registration information must be accurate, current, and complete. You will promptly update it if it changes.
• Accounts are non-transferable without our prior written consent. You may not resell, sublicense, or white-label the Service without a separate reseller agreement.
• You are solely responsible for all activity under your account, including actions by employees, contractors, and anyone you allow to use your credentials.
• You must maintain strong passwords and reasonable security on portal logins, cPanel, FTP, email, CMS admin panels, and databases. Notify us immediately of any suspected unauthorized access.
• We may refuse service, disable signups, or require additional verification to prevent fraud, abuse, or legal risk.

3. Acceptable use policy (AUP)

You may use the Service only for lawful purposes consistent with these Terms. You agree not to host, store, publish, transmit, distribute, link to, solicit, or otherwise facilitate:

• Adult or pornographic content — including explicit sexual material, nudity intended to arouse, escort or adult-entertainment services, or any adult-oriented site.
• Child sexual abuse material (CSAM) or content that sexualizes, exploits, or endangers minors in any way. Zero tolerance.
• Illegal activity or content, including fraud, stolen goods, controlled substances where unlawful, trafficking, harassment, stalking, threats, or instructions for wrongdoing.
• Content that infringes copyright, trademark, trade secret, privacy, publicity, or other third-party rights.
• Malware, viruses, ransomware, botnets, command-and-control infrastructure, phishing, credential harvesting, or deceptive impersonation.
• Spam or bulk unsolicited email in violation of CAN-SPAM, CASL, GDPR-related marketing rules, or our email limits. No open relays, snowshoeing, purchased lists without consent, or mail that damages our IP reputation.
• Denial-of-service attacks, port scanning, brute-force attempts, or interference with our network or other customers.
• Cryptocurrency mining, blockchain nodes, torrent trackers, public proxies/VPN exit nodes, IRC networks, or resource-intensive workloads inappropriate for shared hosting.
• Hate, violence, or harassment campaigns targeting individuals or protected groups where such use violates law or creates material legal exposure for us.
• Gambling, payday lending, or other regulated industries unless you maintain all required licenses and we approve the use in writing.

CSAM. If we discover or receive credible notice of child sexual abuse material, we will immediately suspend the account, preserve evidence as required by law, and report to the National Center for Missing & Exploited Children (NCMEC) and law enforcement. We cooperate fully with investigations and may disclose account records without further notice to you.

We may investigate complaints, monitor network traffic and server health, review public-facing content, and access account data when reasonably necessary for security, abuse prevention, legal compliance, or enforcement. Violations may result in removal of content, throttling, suspension, or termination without refund, and referral to authorities.

4. Resource usage and fair use

Shared hosting is shared. You may not consume disproportionate CPU, memory, I/O, inode, database, or outbound email resources such that other customers or platform stability are materially harmed. We may throttle, rate-limit, temporarily suspend processes, or require you to upgrade or remediate (e.g., optimize plugins, cron jobs, mailing lists, or caching) if usage exceeds reasonable shared-hosting norms or plan limits.

Email sending is subject to per-mailbox and per-account hourly/daily limits shown in plan materials. Excessive bounces, spam complaints, or blocklist listings attributable to your account may result in mail suspension.

5. Your content, data, and responsibilities

You retain ownership of content you upload. You grant us a worldwide, non-exclusive license to host, copy, transmit, display, back up, and otherwise process your content only as needed to operate, secure, and support the Service, enforce these Terms, and comply with law.

You represent and warrant that you own or have all necessary rights to your content and that it complies with these Terms and applicable law. You are solely responsible for your websites, email, databases, third-party plugins, forms that collect visitor data, and compliance with laws applicable to your business (including privacy notices on your sites, CAN-SPAM, accessibility, and industry regulations).

Backups: We may run periodic server-level backups for disaster recovery, but we do not guarantee backups and they are not a substitute for your own off-site backups. You are solely responsible for maintaining independent copies of files, databases, and email you cannot afford to lose. We are not liable for data loss.

6. Domains, DNS, and third-party software

You are responsible for registering and renewing domain names with your registrar. We do not guarantee DNS propagation times, registrar behavior, or third-party CDN/email filtering services you choose.

The Service includes or interoperates with third-party software (e.g., cPanel, Roundcube, WordPress, WP Toolkit, PHP, MySQL, Stripe). That software is provided by its respective owners and may be subject to separate licenses. We disclaim responsibility for third-party bugs, vulnerabilities, end-of-life versions, or discontinued features except as we voluntarily maintain them in the ordinary course of operations.

Optional website templates are starter files only. You are responsible for customizing, securing, and maintaining them after deployment.

7. Billing, renewals, taxes, and chargebacks

• Fees are billed in advance on a recurring basis (typically monthly) via Stripe or another processor we designate.
• By providing payment information, you authorize us and our processor to charge applicable fees, taxes, and approved plan changes.
• Subscriptions renew automatically until canceled. Cancel through the customer portal or by contacting us before the next billing date to avoid future charges.
• Except where required by law or expressly stated at checkout, all fees are non-refundable, including after suspension, partial months, or unused resources.
• You are responsible for applicable sales, use, VAT, or similar taxes except taxes based on our net income.
• We may change prices for renewals with reasonable prior notice. If you do not agree, cancel before the increase takes effect.
• Failed payments may result in suspension. You remain liable for amounts owed, plus reasonable collection costs and chargeback fees.
• Filing a chargeback or payment dispute without first contacting us to resolve in good faith may be treated as a material breach and grounds for immediate termination.

8. Suspension, termination, and data deletion

We may suspend or terminate the Service immediately, with or without notice, if you breach these Terms, fail to pay, create legal or security risk, receive credible abuse complaints, or if required by law or upstream providers.

You may cancel at any time; cancellation stops future billing but does not relieve you of amounts already due. Upon termination, you must export your data before access ends. After a reasonable period (often 30 days or less for nonpayment or abuse), we may delete files, mailboxes, and databases without liability. Some data may persist in backups for a limited time before rotation.

Sections that by nature should survive (payment obligations, AUP violations, indemnity, disclaimers, liability limits, dispute resolution) survive termination.

9. Copyright, DMCA, and intellectual property complaints

We respect intellectual property rights and respond to notices that comply with the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512).

DMCA designated agent

• Entity: The Coin Shop LLC (CoinWebHosting)
• Attention: DMCA Agent
• Address: 9937 E Grand River Ave, Brighton, MI 48116
• Email: info@spotpro.us (subject line: “DMCA Notice”)
• Phone: +1 248 446-1445

Notices must include the elements required by 17 U.S.C. § 512(c)(3). We may remove or disable access to allegedly infringing material and terminate repeat infringers. Misrepresentations in a DMCA notice may expose you to liability under 17 U.S.C. § 512(f).

Counter-notices must meet statutory requirements. We are not obligated to restore content if the complainant seeks court action.

CoinWebHosting names, logos, website content, templates we provide, and documentation are our intellectual property or licensed to us. You may not use our marks without written permission.

10. Privacy

Our Privacy Policy describes how we collect and use personal information. You are responsible for posting your own privacy policy on websites you operate and for lawful handling of data your sites collect from visitors.

11. Availability, maintenance, and support

We use commercially reasonable efforts to keep the Service available but do not guarantee uninterrupted or error-free operation. Outages may occur due to maintenance, hardware failure, DDoS attacks, DNS/registrar issues, third-party software, or force majeure events (natural disasters, war, labor disputes, utility failures, government actions, pandemics, upstream provider failures, etc.).

Support is provided on a reasonable-efforts basis through email, phone, and documentation during normal business hours unless otherwise stated. Response times are not guaranteed.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL RELATED MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT DATA WILL BE SECURE OR NOT LOST, THAT EMAIL WILL BE DELIVERED, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE IS FREE OF VIRUSES OR HARMFUL COMPONENTS.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS; IN THOSE CASES, DISCLAIMERS APPLY TO THE FULLEST EXTENT PERMITTED.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COIN SHOP LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DATA, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) US $100 OR (B) THE AMOUNT YOU PAID US FOR HOSTING IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limits apply to all theories of liability (contract, tort, negligence, strict liability, or otherwise) and survive failure of essential purpose.

14. Indemnification

You agree to defend, indemnify, and hold harmless The Coin Shop LLC and its owners, officers, employees, contractors, and affiliates from and against all claims, damages, losses, liabilities, fines, penalties, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to:

• Your content, websites, email, or data;
• Your use or misuse of the Service;
• Your violation of these Terms or applicable law;
• Your violation of third-party rights;
• Disputes between you and your customers, users, or visitors;
• Abuse complaints, blocklist listings, or regulatory inquiries attributable to your account.

We may assume exclusive defense of any matter subject to indemnification; you will cooperate at your expense.

15. Dispute resolution, arbitration, and class action waiver

Informal resolution first. Before filing a claim, you agree to contact us at info@spotpro.us and allow 30 days to try to resolve the dispute informally.

Binding arbitration. Except for (i) small-claims court matters within jurisdictional limits, (ii) injunctive relief for intellectual property or AUP violations, or (iii) claims that may not be arbitrated as a matter of law, any dispute arising out of these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, or as otherwise required by applicable law. Arbitration will take place in Michigan or by videoconference. The arbitrator may award the same damages and relief a court could award on an individual basis.

Class action waiver. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims without our mutual consent.

Opt-out. You may opt out of arbitration within 30 days of first accepting these Terms by emailing info@spotpro.us with subject “Arbitration Opt-Out,” your name, and account email.

Limitation period. Any claim must be filed within one (1) year after it arose, or it is permanently barred, unless a longer period is required by law.

16. Governing law and venue

These Terms are governed by the laws of the State of Michigan, USA, without regard to conflict-of-law principles. If arbitration does not apply, exclusive venue lies in state or federal courts located in Michigan, and you consent to personal jurisdiction there.

17. Export, government use, and electronic communications

You may not use the Service in violation of U.S. export control or sanctions laws. You represent you are not located in, or a national of, a country subject to U.S. embargo and are not on a U.S. government restricted-party list.

You consent to receive communications electronically (email, portal notices, website postings). Legal notices to us must be sent to info@spotpro.us with a clear description of the issue.

18. Changes, assignment, and general

• We may modify these Terms by posting an updated version with a new “Last updated” date. Material changes may also be emailed or shown in the portal. Continued use after the effective date constitutes acceptance.
• You may not assign these Terms without our consent. We may assign to an affiliate or in connection with a merger, acquisition, or sale of assets.
• If any provision is unenforceable, the remainder stays in effect. Failure to enforce a provision is not a waiver.
• These Terms, the Privacy Policy, and checkout/plan disclosures are the entire agreement regarding the Service and supersede prior oral or written understandings.
• No agency, partnership, joint venture, or employment relationship is created by these Terms.

19. Contact

The Coin Shop LLC · 9937 E Grand River Ave, Brighton, MI 48116

• General & abuse: info@spotpro.us
• Phone: +1 248 446-1445
• DMCA: info@spotpro.us (subject: DMCA Notice)

Privacy Policy